FAQs

Family Connects NJ is a universal home visiting program that provides a free nurse visit to support parents and newborns at home. The Family Connects NJ visit normally occurs within two weeks of birth, where a registered nurse or advanced practice nurse specially trained in maternal and child health will perform a comprehensive health and wellness assessment of the newborn and the parent(s) or caretaker, answer questions, and if needed, connect families to appropriate community resources.

Family Connects NJ nurse visits are also open to families who are welcoming a child through adoption or as a resource parent, and for families experiencing the tragedy of a stillbirth or loss of their newborn.

Family Connects NJ also shares community resources and sponsors community events tailored for expecting families and families with young children.

Nurse visits will be offered to residents of Cumberland, Essex, Gloucester, Mercer, and Middlesex counties starting in January 2024. The visit is available to families residing in those counties who are welcoming a newborn through birth, adoption, or as a resource parent. Services are also available for families experiencing the tragedy of a stillbirth. The program is completely voluntary, and families are eligible to participate regardless of socioeconomic status, insurance status, or immigration status.

Nurse visits will be made available in additional counties in the future  eventually expanding to all 21 counties. The rollout schedule can be found on the Family Connects NJ website.

Families can enroll using the sign up button on the Family Connects NJ website, or by calling the nursing provider covering their county, as shown in the table below:

This is a volunteer service, so the family must agree to participate, but we welcome community providers, advocates, extended family, and friends in assisting parents with the enrollment process.

The program is free for all New Jersey families who reside in the participating counties. There is no need to provide proof of income, insurance, or immigration status. We want every family to participate in this program.

The postpartum period is an extraordinarily challenging time for families who have experienced a loss; however, it is still important to check on maternal health and wellness and watch for complications. In addition, a Family Connects NJ nurse can connect a bereaved family to resources which may be helpful during this time. The program sees most families within 34 days postpartum. If you need an exception, a later visit can be scheduled provided it is within 12 weeks postpartum.

Nurse visits will be offered to residents of Cumberland, Essex, Gloucester, Mercer, and Middlesex counties starting in January 2024. Additional counties will be added in the future, until the program is available statewide. The rollout schedule can be found on the Family Connects NJ website.

For other services available in your area now, visit nj.gov/ConnectingNJ. Connecting NJ hubs in each county provide referrals to community resources, programs, and services for those who are pregnant or raising young children. The Hub staff can explain programs to you, help you identify what would best fit your family, and even help you in the application or referral process.

Connecting NJ hubs in each county provide referrals to community resources, programs, and services for those who are pregnant or raising young children. Hub staff can explain programs to you, help you identify what would best fit your family, and even help you in the application or referral process. Please visit nj.gov/ConnectingNJ to get in touch with your local Connecting NJ hub.

Family Connects NJ nurses and staff follow all infection-control precautions as outlined by the CDC and safe practice. If you have any concerns, or are feeling unwell yourself, please call the Family Connects NJ provider for your county to reschedule your visit.

Most families receive one visit of 90-150 minutes. Based on a family’s needs, the Family Connects NJ nurse may suggest one or two shorter follow up visits.

Nurse visits will be offered to residents of Cumberland, Essex, Gloucester, Mercer, and Middlesex counties starting in January 2024. Nurse visits will be available in additional counties in the future. The rollout schedule can be found on the Family Connects NJ website.

You don’t need health insurance to schedule a nurse visit. Family Connects NJ is a unique benefit for New Jersey families and visits are free of charge for residents in participating counties.

No. The program is available to any family, regardless of income, insurance coverage, immigration status, or level of need. Families at all income levels can benefit from the services provided by Family Connects NJ.

Family Connects NJ nurses know that grief can make it difficult to focus on day-to-day activities, let alone new experiences. As such, your focus should be on healing, not on preparing for our visit. There is very little preparation required for a Family Connects NJ nurse home visit, but if possible, have your hospital discharge paperwork available for the nurse to review.

Yes! Let Family Connects NJ know at the time of scheduling your visit that accommodation in another language is needed. Family Connects NJ will send a bilingual nurse, where possible, or arrange for translation for the visit.

A report summarizing the visit can be provided, but only with your permission. You can also specify what type of information you want to share. For example, you may want to share information about the nurse’s assessment of you or your baby, but not on specific community resources they offered you.

Please contact Family Connects NJ to reschedule your visit so that the appointment time can be used by another family. We’d be happy to set up a different time that works better for your family.

Of course.  We would love to include your partner as we want to consider the health and wellness of the entire family.